Tivitysoft offers mobile sales and aftermarket software apps running in the cloud, delivered on time within the agreed cost to create business value for manufacturers and resellers of complex equipment and automotive products.

Established in spring 2017, we are a relatively fresh company with a very experienced workforce. This enables us to think differently toward delivering continuous customer success. Transparency, honesty, and ambition have paved the way to apply these customer bill of rights:

1. Capability guarantee: If a rival has a better general function, it is included free of charge.
2. Price guarantee: Tivitysoft apps can never cost more than our competitors' counterparts.
3. Payment is not due before the application runs live and delivers the expected value.
4. Consumption-based SaaS (Software as a Service) license agreement without lock-in times.
5. Predictable costs as the prices can never increase more than the consumer price index.
6. Ownership of all data because you, as a customer, own the contract with Microsoft Azure.
7. Easily accessible customer service, 7 a.m. to 6 p.m., to ensure swift problem-solving.
8. ERP integration is thoroughly prepared and implemented free of charge or at cost price.
9. Service and consulting that prioritizes results over bureaucracy and invoicing volume.
10. Development occurs as part of the SaaS agreement through listening, collaboration, and prioritizing industry-specific business value.

Customers are the focus of all that we do. We stand by the uniqueness of our industry-specific functionality, the innovation behind our application development, the flexibility and security of our infrastructure, and our commitment to bring business value to our customers. We let you know what governs our actions by sharing our drivers and attitudes.

How can we put the customer on a pedestal and make such far-reaching commitments? Sure, it involves setting priorities. Yet, it is only possible with apps based on ultra-modern technology and real-world industry competence. To this end – creating the best user experience – Tivitysoft applies the following five design principles: